Help with Tetri

Email support

Need help with your account, Pro subscription, bank statement imports or the iPhone app? Email support@tetri.app. We can help with budgets, planning, tax estimates and other Tetri features.

Include your account email, what you tried to do and what happened. For an app issue, the iOS and Tetri versions help us investigate. You do not need to send a password or financial documents in your first message.

Billing and refunds

Paddle handles purchases made on the website; Apple handles purchases made in the iPhone app. See the refund policy for cancellation and refund steps. If Pro access is missing after payment, include the payment date when you contact support.

For personal data or account deletion requests, email privacy@tetri.app. For legal requests, email legal@tetri.app.